As a homeowner, you will need a competent plumbing service sooner or later. With numerous services around, making a choice can be complicated. Below are some of the basic questions that you must ask before assigning the job.
Are you licensed and insured?
Well, not all plumbing services work in the same way, and some of them are just contractors who are making money through commission by assigning jobs to smaller companies. You need to be sure that the company is genuine and has the necessary licenses. Also, check if the concerned service is insured. In case their plumbers cause damage to your home, you can get assured compensation.
What’s your expertise?
Plumbing tasks are not limited to small repairs. You may need assistance for replacing old fittings or installing new systems, and it’s best to have a professional company like Kiasuplumber that can handle and manage most jobs and requirements. Talk to the concerned service to know their areas of expertise in the sector.
What’s the final price?
Hidden charges are not uncommon in the service industry, and it’s better to be cautious than sorry. When you discuss the job, ask the company to offer a final quote, which must comprise of all possible charges, taxes, and other inclusions. Also, it’s important to ask for a receipt for the job, and in case there are applicable warranties on their services, get a service contract with the estimate.
When do you want the payment?
For smaller repairs, you can expect to make the payment after the job is done. However, for large scale fitting installations and other tasks related to new homes, the price can be paid in segments. Avoid the service, if they demand the entire money in advance. For bigger job contracts, an upfront payment is required, which shouldn’t be more than 20-30% of the final quote, depending on other factors.
Who’s doing the work?
Always work with a company that assigns trained, insured, and bonded plumbers for every job. As a customer, you have every right to ask questions related to the staff members and supervisors working at your home. Also, there must be one point of reference. In most cases, there’s a supervisor for large installation and plumbing tasks, who answers relevant queries of the customer.
Lastly, don’t forget to check if there is any guarantee or warranty on the services, and how the company plans to settle disputes and complaints, if any.